Refund Policy * All QLink products carry a one-year warranty * We provide a 90-day Money Back Guarantee for the QLink Classic and the New QLink pendant and a 10-day Money Back Guarantee for all other QLink products respectively. * You may return the QLink pendant to us for a full refund based on our Money Back Guarantee Policy (within 90-days of our shipping date for the QLink Classic and the New QLink and within 10-days of our shipping date for all other QLink products respectively). * All goods must be returned without damage, with their original packaging, together with product brochure, warranty card as well as product CD (if applicable). * We will refund you your purchase price for your QLink (excluding shipping and handling charges). * The QLink products are to be returned to : LivingWise Corporation Pte Ltd 401 Havelock Rd #04-01 Hotel Miramar Singapore 169631